Terms of Service

GoYoga (“the Platform”, “we”, “us”) operates a technology platform that lets you discover and book yoga classes and nutrition guidance classes in India. The wellness services themselves are provided by the operating business and its vetted professionals (“Providers”). The Platform facilitates discovery, booking, scheduling and payment; it is not itself a medical or healthcare provider.

A booking is a request to reserve a class at a chosen date, time and address. A booking is confirmed once you receive confirmation in the app. Prices are shown in Indian Rupees and are inclusive of applicable taxes unless stated otherwise. You agree to provide accurate contact and address details and to ensure a safe, accessible space for the class.

Cancellations, rescheduling and refunds are governed by our Cancellation & Refund Policy, which forms part of these terms.

Timetables change. We may change the day, time or length of a class, change who teaches it, move it between the studio, online and your home, or change what is covered in it — and we may stop running a class, a course or a package altogether. We may do any of this at any time.

You will hear from us whenever a class is called off, and whenever the teacher for a class changes.

If you have already paid. When we call off a class you paid for, your money comes back in full, automatically — however close to the class it happens, and whatever deadline the Cancellation & Refund Policy sets. Those deadlines are about you changing your mind; they never apply when we are the ones who could not go ahead. Ending a term early works the same way: every date still to come is called off, and refunded.

If we change a class rather than call it off, and the new arrangement does not suit you, tell us. Giving up your place frees it for the next person, but it does not return your payment automatically — a refund there is a decision we make case by case. Get in touch through the Contact page and a human will look at your booking.

A package you have already bought is not touched by any of this. It keeps the price, the length, the number of sessions and the classes it was sold with, even if we change or withdraw that package for everyone else. If we stop running the classes it covers, get in touch — that is the same case-by-case conversation as above.

You agree to treat Providers with respect and to maintain professional, non-abusive behaviour throughout every class. Any harassment, intoxication, inappropriate requests, or unsafe conditions entitle the Provider to end the class immediately, with charges applied per the refund policy. You must be 18 or older to book.

Wellness services carry inherent risks. You should disclose relevant health conditions before a class and stop if you feel discomfort. To the extent permitted by law, the Platform’s aggregate liability is limited to the amount paid for the class in question, and we are not liable for indirect or consequential loss. Nothing here limits liability that cannot be excluded under Indian law.

Questions about these terms? See our Contact page.